Legal
Privacy Policy
Last Updated: June 2026
OneLifeOneYou Privacy Policy
At OneLifeOneYou, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or book an appointment.
Who We Are
OneLifeOneYou provides alternative therapy and coaching services.
Email: inquiry@onelifeoneyou.uk
Phone / WhatsApp: 07436 761738
Information We Collect
- Name
- Email address
- Telephone number
- Information you provide in messages, enquiries, consultations, or bookings
- Appointment booking information
- Technical website information such as IP address, browser type, and website usage data
How We Use Your Information
- Respond to enquiries
- Arrange appointments and consultations
- Provide therapy and coaching services
- Communicate regarding appointments
- Improve our website and services
- Meet legal and regulatory obligations
We will only use your information where we have a lawful basis to do so under UK GDPR.
Appointment Booking
Appointments may be booked through our third-party scheduling provider, Calendly. When booking an appointment, Calendly may collect personal information including your name, email address, telephone number, and appointment preferences. This information is used for scheduling and managing appointments. Calendly processes personal data in accordance with its own Privacy Policy.
Online Sessions
Where online sessions are provided, suitable video conferencing platforms may be used. Reasonable steps are taken to ensure sessions are conducted securely and confidentially.
How We Store Your Information
We take reasonable steps to protect your personal information and keep it secure. Information is only retained for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Sharing Your Information
We do not sell, rent, or trade your personal information. Your information may be shared with trusted service providers where necessary to operate our business, including website hosting providers, email service providers, appointment booking providers, and professional advisers where required by law.
Cookies
Our website may use cookies and similar technologies to improve user experience and monitor website performance. You can control cookies through your browser settings.
Your Rights
Under UK GDPR, you have rights including access, correction, deletion where appropriate, restriction or objection to certain processing, data portability, and withdrawing consent where processing is based on consent.
Third-Party Services
Our website may contain links to third-party websites or services such as Calendly. We are not responsible for the privacy practices of external websites.
Contact
Email: inquiry@onelifeoneyou.uk
Phone / WhatsApp: 07436 761738